NETWORKS
Mobile network helplines and official support
Find official mobile network operators support routes and check current phone numbers before sharing account information.
Use the operator’s own website to confirm its contact details. Charges, opening hours and access from other networks may differ. A number in an unsolicited SMS should not be trusted just because the message uses a familiar brand.
Published mobile networks short codes
| Operator | Published option | Official source |
|---|---|---|
| Jazz helpline number | 111 for prepaid customers | Jazz contact page |
| Ufone helpline | 333 from Ufone; 033-11-333-100 UAN/WhatsApp | Ufone support |
| SCOM | 355 from SCOM | SCO contact page |
| Zong helpline | 310 | Zong complaints |
| Telenor | Confirm the current channel on its website | TELENOR |
| ONIC | Use the current website or app support route | ONIC |
Before contacting support
Keep your problem description, approximate time and previous reference ready. Explain whether you need a block, replacement, record correction or billing investigation. Submit identity details only through the verified process when needed.
PTA and other reports
For a telecom complaint, use PTA complaint guidance. For suspected fraud involving accounts or money, see reporting routes. We do not promise a response time or charge-free access for every channel.