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SCOM / SCO SIM help, ownership and support

Find SCOM / SCO support for your own SIM, prepare a registration query and use the correct route for a lost or unfamiliar connection.

Prepared 8 October 2026 · General guidance; check current provider requirements

SCO publishes 355 for support from a SCOM line. Its official site provides SCOM and other service information for its operating areas, including Azad Jammu and Kashmir and Gilgit-Baltistan.

Get the right issue to support

Explain that you need help with a SCOM mobile connection. SCO also offers other products, so a precise service description helps. Ask where the relevant authorised centre is and whether your registration, replacement or coverage question can be handled remotely.

Registration and ownership

For a count of connections against your identity, use the CNIC checking guide. For a specific subscriber-record discrepancy, ask SCOM / SCO to verify the record through its authorised process. Do not post your identity document or MNP response in a public comment.

Lost SIM or suspected misuse

Contact the operator promptly about securing the connection. Keep the reference and ask how to obtain an authorised replacement. If you dispute a registration, follow unauthorised SIM reporting. If the response does not resolve a telecom complaint, review PTA escalation.

Balance, bundles and service codes

Use the operator's official app or current published self-service instructions. A USSD menu can lead to a paid subscription; read the confirmation before accepting. Codes, bundle prices and call charges can change, so this page does not label an unverified code list as complete or free.

Official source

SCOM / SCO official support starting point